ORDERS & SHIPPING
WHEN WILL MY ORDER BE SHIPPED?
You can find the estimated shipping time for products on the individual product pages (see Payment, Policies and Shipping). This information will also be included in your confirmation email.
We check every artwork thoroughly before dispatch. We aim to ship all orders within 7–10 working days but shipping times may vary based on your location and the specific edition, meaning they may take longer to arrive. In this case we allow for a maximum 2 month delivery on all orders.
HOW WILL MY ARTWORK BE PACKAGED?
We ship all prints flat in triple-wall cardboard and use specially designed compostable, eco-friendly bags to ensure it arrives safely and sustainably. Your artwork will arrive with a Certificate of Authenticity and other printed material.
HOW MUCH DOES SHIPPING COST?
All orders are dispatched from the UK using DHL Express services:
- UK: £10
- EU: £35
- INT: £45
DO WE SHIP INTERNATIONALLY?
Yes! Once your order ships, you will receive a tracking number so you can follow its journey. DHL will also continue to provide updates up to time of delivery.
Please note: international shipments are subject to customs duties, taxes, or local delivery fees, which are collected at checkout.
HOW DO YOU DECLARE GOODS FOR INTERNATIONAL ORDERS?
All international shipments are declared as Printed Edition Artworks with the appropriate value and HS Codes listed on the customs documentation. If you require a Commercial Invoice or encounter any issues with local customs authorities then please don’t hesitate contacting us, we’re always happy to help: customerservice@circa.art
CAN WE MARK YOUR SHIPMENT AS A GIFT?
No, but nice try.
IS MY ORDER INSURED WHILE BEING SHIPPED TO ME?
We assess the value of the work to determine the necessary insurance coverage in case any issues arise during delivery to you.
WILL I BE CHARGED DUTIES AND TAXES BY THE CUSTOMS OF MY COUNTRY?
Every order is shipped from CIRCA HQ in London with DHL Express.
We charge VAT when shipping to UK addresses at the local rate. When a UK based customer checks out, we’ll display the VAT automatically.
For international orders, all applicable duties and taxes are calculated automatically at checkout based on your delivery destination. These costs are collected upfront, so you will not face additional customs charges upon delivery.
If you would like to request an invoice from us, please email: customerservice@circa.art.
DOES THE DISPLAYED PRICE INCLUDE VAT?
No. VAT is calculated based on location and added at checkout.
Please get in touch with us if you have any questions: customerservice@circa.art
WHICH COURIER(S) DO WE USE?
All shipments are sent using DHL Express. If you have specific instructions for postage please add these onto your order or reach out to us at: customerservice@circa.art